First attempt: call to on-call provider at listed number

Second attempt: re-try call to provider 5 min later

Third attempt: re-try call to provider 3 min later. If possible, try calling from a different number (some Transfer Center and hospital phones are being identified as spam)

If no answer, attempt to contact via Epic Secure Chat

If no response, call Trisha Mor MD (MSM Ophthalmology Medical Director) at 217-390-1433

If no response, call James Tsai MD (NYEE President/Ophthalmology Chair) at 203-606-5945