MSM/MSW On-Call Escalation Pathway
First attempt: call to on-call provider at listed number
Second attempt: re-try call to provider 5 min later
Third attempt: re-try call to provider 3 min later. If possible, try calling from a different number (some Transfer Center and hospital phones are being identified as spam)
If no answer, attempt to contact via Epic Secure Chat
If no response, call Trisha Mor MD (MSM Ophthalmology Medical Director) at 217-390-1433
If no response, call James Tsai MD (NYEE President/Ophthalmology Chair) at 203-606-5945
|