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Support Tech for Amion

We're looking for a friendly support tech to join our geographically diverse team. Do you have a friend or colleague who might enjoy introducing people to Amion and helping customers get the most from their Amion schedules? If so, send them our way!

Requirements:

  • Familiarity with resident and/or attending work schedules and, ideally, experience using Amion
  • Good computer skills and experience guiding others with new technology
  • Excellent communication skills
  • A patient listener, and friendly, unflappable telephone manner
  • Someone who enjoys problem-solving and helping others
  • Self-motivated and able to work independently from a home office
  • Available to provide support and help with training during our busiest support hours: 10am to 4pm ET

The job involves answering support calls and email, providing demos and online training, troubleshooting, and guiding people on best practices for scheduling. Our staff specialize in certain areas from video production to completing RFPs. Currently we'd welcome someone who excels at technical writing to work on our support documentation.

Interested? Email your resume and a note describing why you are interested in working with Amion to carol@amion.com.

Posted 2/12/2018. Deadline for applications 3/23/2018.

 

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