Feed Amion schedule assignments to EPIC
Log into amion.com with the enterprise admin password, and click the pencil icon at
the top. Open the "Group information" drop-down and choose "Service IDs".
In "Service IDs for", enter "EPIC" and click your keyboard's return key or the down-pointing
blue arrow at top to save. For "ID Name", type "Team" and again click the return key.
Click the blue + to create a 2nd field and name it "Role". If you wish, create a 3rd
field and call it "Note" for adding brief notes that should appear in Epic.
You can then choose a group on the left and enter Team and Role IDs.
The next step is to get Epic staff IDs into the schedule. Again, start with a few
people for testing and once it works, you can enter more. There's also a way to import
a text file with names, contact info and Epic IDs which Amion then matches against
people in the schedules keeps in a special database.
To enter custom staff IDs into OnCall (the schedule editor), click the face icon,
third from the top left for Work Preferences. Use the info box to choose the person
you want and click the blue 'contact info' link to open a window where an ID can be
associated with that provider.